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A/B Testing Workflows

A/B testing an entire workflow to see what places could be improved to improve conversion rates.

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    Anonymous shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

    8 comments

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      • Justen BurrhusJusten Burrhus commented  ·   ·  Flag as inappropriate

        I'm having trouble getting my head around specifically what you are A/B testing when testing workflows. Are you testing two entirely different workflows against each other?

        If not I believe you can get more value out of AB testing every email send. Currently I have 3 workflows set up that feed into each other in a loop. Each workflow sends an email, if that email isn't opened it sends a second one with a different subject line. I have AB tests on both of those emails, so 6 AB tests total. Once I see results on one of my AB tests I make changes that reflect the results on the other six.

      • Christopher KiertzChristopher Kiertz commented  ·   ·  Flag as inappropriate

        Yes yes yes, and yes! I'm working on a workflow that will take 3 1/2 months to go full cycle. That means we have to wait the entire 3 1/2 months before we even think about tweaking it. If we were able to A/B test, we'd at least get some sense of what's resonating and what's not. This would be HUGE!

      • MassimoMassimo commented  ·   ·  Flag as inappropriate

        Totally agree. This feature is a must have. We use Hubspot for its automation features. Not being able to split test emails in our workflow to test how to improve it is very bad!

      • EvanEvan commented  ·   ·  Flag as inappropriate

        Our issue is exactly the same as Lorien's below. We rarely do one-off emails. The whole basis of your platform is automation and the ability to test content - not having this functionality seems counter-intuitive. I think it's a big mistake not to have this and, honestly, will make us have to re-visit the benefits of this platform vs. others.

      • CorbinCorbin commented  ·   ·  Flag as inappropriate

        Majority of the reason we use Hubspot is for automation. We echo Lorien's sentiment that this is holding back our ability to optimize workflows. Would love to beta test down the road

      • LorienLorien commented  ·   ·  Flag as inappropriate

        We very rarely do a one-off email blast. Almost all our emails are in automated workflows (which is the point of Hubspot!). Not having the ability to tweak and test those (which we had been able to do in Eloqua) is definitely holding us back!

      • LaurenLauren commented  ·   ·  Flag as inappropriate

        This would be SO helpful, since currently it seems we can only A/B test emails in a single blast...

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