I suggest you ...

Testing Personalized Emails

Having inserted personalized fields, the Send Test Email function should substitute values in the email sent (which we set up for the email ID to which the test email is sent).
Currently you just get the property name in all caps which is not very helpful. To test you have to: setup a special test list, do a live send with only this list specified, then clone the email, edit it, and repeat that sequence however many times it takes to get the email to a satisfactory form (for me that's usually several times).
I was told the system is "operating as designed" to which I have to say "bad design!"

3 votes
Vote
Sign in
Check!
(thinking…)
Reset
or sign in with
  • facebook
  • google
    Password icon
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    Doug BrownDoug Brown shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

    1 comment

    Sign in
    Check!
    (thinking…)
    Reset
    or sign in with
    • facebook
    • google
      Password icon
      Signed in as (Sign out)
      Submitting...
      • John PetersenJohn Petersen commented  ·   ·  Flag as inappropriate

        I ended up creating my own record so that I can Sent Test Email to myself and it will show up with the sample values in my record. That's my only suggestion for this issue.

      Feedback and Knowledge Base