Workflow Webhook Personalisation
When using workflows to ping a custom URL using Webhooks it would be really useful to be able to be able to pass through personalisation tokens in the URL when using GET or set variable so POST.
A potential use for this would be to send a text message to our sales guy (who is always on the road) with a contacts first name, lastname and phone number so that when he is able to he can just open the SMS and click on the phone number and have the phone start dialing.
The URL webhook would be something like:
Which would result in the url looking something like:
I could then have a page at this URL that takes the parameters and then sends a nice SMS that looks like:
Dear Sales Guy,
Please get in touch with Alex Bolton King on 0123456789.
I am aware that Hubspot is currently working on its own SMS integration but the SMS bit was just an example use of personalisation. There are so many other things that could make use of this.