Include option for operational email (without the unsubscribe)
Include the ability to send Operational Emails - emails that are not including the unsubscribe info and are send in cases where mandatory important information is in a need.
This is being supported by many other email marketing vendors.
We have a requirement to send transactional emails to our customers to inform them of an impending software renewal or an important update to their software.
Our software is all installed locally so we cant communicate to them via that.
We would like to send these emails via Hubspot which we use for our marketing emails, but we cant. The reason that we cant is because of the unsubscribe link.
It would be great if you would allow us to also send transactional emails to customers via your system. It would certainly make your platform a lot more attractive.
Currently we have to use a separate system fired via SFDC.
We should be able to send all of our emails from whichever platform we choose to use. To do that, we need to be able to send transactional emails "Thank you's" "Payment received" etc. via Hubspot and not have to use two different services.
We often send non-marketing emails to customers with notifications for product usage/updates, etc. These emails are not confined to SPAM regulations. I would like the option to send these emails out of HS.
I should be accessible via the api or better via smtp
Thanks to everyone who voted on this idea. Transactional Emails now live and available in Hubspot. You can find all the info on it here or request an info call with your CSM.: http://www.hubspot.com/products/email/transactional-email
We really need this- it might be a make or break for continuing to use the platform.
Marketo offers this feature and was crucial to a lot of the internal business processes we have implemented.