I suggest you ...

Prompt unsubscribed users to opt back in when completing a form

Users who have opted out of email and who subsequently sign up for a program that requires email currently will never receive the benefits of that program because the system continues to mark them as "ineligible."

Suggest that the user be prompted on "submit" -- "You are currently unsubscribed to communications from <Company>. If you would like to participate in this program, you must opt-in to communications." (Or something like that)

The form submitter could then confirm their desire to opt-in via email. And the Hubspot user could avoid significant list management overhead and numerous calls to Support.

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    Elizabeth HaywardElizabeth Hayward shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

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