add a way to 'tag' or 'mention' people in Facebook posts.
When creating a social media post for Facebook, Facebook requires you type the @ symbol and then start typing the individual or organization you want to tag and then select from the list of individual/organizations that you like. Unfortunately there is no way to do that using HubSpot because HubSpot is not directly linked to your Facebook in the manner. It would be extremely beneficial to have that tool for social media posting. If this tool was available we would use HubSpot for all our social media posts but unfortunately we cannot at this time because we need to tag and mention many of the companies and organizations we partner with in our posts.
When I post, I like to tag our partners in facebook, so they get notifications and hopefully like/share our posts with their networks. That currently doesn't work in Hubspot's social publishing. Those posts have to be then done in Facebook and then you lose the Hubspot anaytics and effective scheduling tools.
Hi Guys! One of the reasons I don't post all of my FB posts through HubSpot is that is doesn't allow for @mentions when tagging other companies. Is there any plan to have that added to the tool?
I suggest that the Facebook portion of the social media tool should allow HubSpot users to tag other companies in their posts, as with the Twitter portion. We are able to do this directly through Facebook pages - why not HubSpot?
Unfortunately, there is no API access available to third parties for tagging people when posting to Facebook. We will revisit this when API access is available.
Thanks for your feedback! Unfortunately this is something that is not currently supported by Facebook's API, which is why we're unable to support it in the Hubspot Social tool. We know that this would be a useful feature, and as soon as they change their API to allow it, we will add it to our product backlog.
There is no API access available to third parties for tagging people when posting to Facebook. We will revisit this when API access is available.
Suzanne McKee commented
Has this feature been added? It looks like this is a relatively old post so I wanted to revisit it. This is a critical feature for us to be able to post through HubSpot for Facebook as well.
I completely agree! Along with geolocation, FB Page links in the text and photo tagging for pages! Not having to log into Facebook and being able to complete the entire thing for auto-publishing would be fantastic!
Would love to see this feature added!
Luke Shelley commented
any update or ETA on this?
Heather B commented
Yes! Definitely need this feature to be available as soon as possible. Not being able to tag within the scheduling function sets back our ability to get ahead on a lot of posts, and does not allow for optimal tracking of posts because we have to post these directly through Facebook, in real time.
We are unable to provide a concrete ETA at this time. It is in our product backlog, and we do intend to support this.
Do you have an ETA as to when this may be available? Need this!
Michelle Fuller commented
I strongly agree on this one! Being a financial institution, we have to archive all of our social media posts and we are using HubSpot's social media tool to do this when we push out our social media messages. However, when I would like to tag a partner or affiliate of ours, I am either unable to do so or I have to "double post" (send one from HubSpot for archiving purposes and one within Facebook for tagging purposes) and delete the post sent from HubSpot in order to tag. This is not the idea workaround.