I suggest you ...

Custom Source Reporting for Customers by Month of Conversion

Currently, Source Reporting reflects Customers in the month they became a lead, not in the month that lead became a customer. This makes sales cycle tracking difficult, of not nearly impossible. If the current programming for Source Reporting for this metric is in concrete, at the least, providing an optional custom reporting function within Lists would provide this valuable data.

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    Kim OwensKim Owens shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

    3 comments

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      • Tracy DiMarinoTracy DiMarino commented  ·   ·  Flag as inappropriate

        We face this same issue! Anything new to report since last November? We're also happy to participate in beta.

      • SteveSteve commented  ·   ·  Flag as inappropriate

        We share the same concern. We get a list at the beginning of the month of Contacts who became customers of ours the previous month. When we upload the report with a Lifecycle change to Customer and a Close Date in the previous month, the Sources report shows them becoming a customer when they were first "Found" in HubSpot, not the actual month of the Close Date.

        Jess, we would be happy to test in beta.

      • Jessica ScottJessica Scott commented  ·   ·  Flag as inappropriate

        Hi Kim,

        My name is Jess, I'm the Tech Lead for the Reports team here at HubSpot, and we think this is a fantastic idea. In fact, we're already hard at work on a project that will let you do just that (and a lot more). You'd be able to do this for not only the date someone became a customer, but for any lifecycle stage.

        Be sure to let us know if you're interested trying it out when it's ready for beta.

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