Dynamic forms which bring up new questions based on answers
We suggest that you add a feature to forms so when a prospect answers a question a certain way (like a choice in a drop down) they are brought to a deeper level question of redirected to another page based on that answer (aka form actions based on answer). This is already possible with Google Forms. We feel this is better to follow up right away rather than nurture them in email to get them come back and fill out more form fields to get the answers we need to qualify them.
I love that there are presets for the Country field, but the state/region field is cumbersome. Our current site has dependent validation so the state/region list they see is determined by the country they select. I'd love to see this in the HubSpot forms. 1) It makes it easier on the user and 2) it keeps our data clean if all possible answers are there in the format we need them to be in in our database.
A great idea for my company would be, that you can link the geographical form fields with each other.
So when you indicate a specific country, Hubspot opt - out automatically all regions/states that does not belong to that country. On this way the leads region choices are limited and preset.
Why do I want this?
As a mulitnational company we have different distributors per country all over the world. If the lead could indicate a preset region we could link that directly to the right distributor so that he gets immediately the lead's data which should fasten the follow - up process.
Now a lead passes 2 to 3 persons before it comes to the right distributor, sometimes this could take 2 weeks before he gets contacted. Which is just too long...
In our forms we use required fields around, City, State, Country and Global Region. We are finding an issue where there is no logic around the four fields so we are getting inaccurate data coming in as people that choose Bali for example as their country still need to choose a state. This would be extremely helpful in keeping our data integrity in place.
It would be great to allow for a text field next to an, "other," radio button option.
Alternatively, some way to attach a required text field that appears if the, "other," option is chosen.
When filling out a web form, there should be an auto-generated form field, which would populate if "other" is selected from a drop down menu, to allow the person filling out the form to write another choice/description.
This field should also sync with Salesforce.com.
You show the client very short form at the star and then depending on his selections new fields are opening until he comes to the end of the form in a very smooth way. This could boost landing page conversions for longer forms....
Create a way to use logic based questions in the form builder. An example would be, if I want to ask if someone is staying at a hotel, and they select yes, then a pre-set selection of dates will appear under that question. If they select no, then that date section will stay hidden. "Show this field if all/any/certain fields match the following".
Our marketing responses are very different for a client with a male child, female child, or multiple children of mixed genders. Having a smart form that could expand beyond single child data fields to multiple (only if the lead has multiple children) would be extremely helpful.
Would like to have "logic questions" in the form builder. For example, if the user selects a certain answer more questions can come about based off their answer. Most survey tools have this feature.
ex. How would you classify your organiztaion (Vendor, End User, Other)
If they select vendor than additional "vendor" questions appear before the rest of the survey
Create a form that will allow options to pop-up based on the previous answers.
For example, if I select that I want to visit on Tuesday, the next field should pop up with selections specific to Tuesday.
Also have the form recognize a number that is not in proper form. For example, if a zip code is entered and is only 4 digits, require that user to fix.
Why do we ask repeat downloaders to fill out the same information form after form? As a Hubspot user, I would like Hubspot to serve up different forms to repeat downloaders, allowing us to gain more information on users over time.
Example: The first time a user downloads they fill out Name, Email. This lowers the entry by only asking for two fields. The next time they come back, we say "welcome back, name. What company do you work for, and whats your phone #?" etc... A company called "Live Ball" by Ion Interactive currently has this functionality.
Apply conditional logic to a field to show or hide that field based on a previous user selection.
any word? desperate for this by April 1... would love to be part of a beta group
This would be an awesome feature. I am looking for a way to get around this right now.
This functionality should also work to allow additional unique fields (so not necessarily just "drill down" fields) to show as a previous one is completed as a way to feed fields to a lead as they go.
Hailey Robbins commented
This feature would be so helpful for us - I have found a way around it for now, but we would really love this added functionality.
Wino van den Bosch commented
This feature is a must for online marketing. Do you have a release date?
Frances Bowman commented
I ran in to this problem today. Had resisted moving our legacy forms to HS since our process was working. Today I tried to move my first form and found out that this functionality doesn't exist. I need to be able to have users choose "Other" from a list and then be prompted to fill a new field. Any update on release date?
AdminHubSpotter (Admin, HubSpot) commented
This is a top priority for the Forms app and something we plan to get in development soon. We don't have a release date yet, but I will update the status of this idea as soon as this is in beta so that you can try it out. Thanks for your patience!
JIm Dickinson commented
This is a requirement for us for lead assignment. If lead selects United States then we need the State List to display. How is this progressing?
Ya, this is a great feature to have. It would be great if I can integrate my GEVME dependency forms to Hubspot using your API once this is done. Would be a great combination between Marketing Automation and Events Management.
Uri Livne commented
This is a MUST feature in forms, Is there a release date ?
Michael Sapiro commented
This would be great. Without it, we're stuck using WuFoo and then working with API for certain forms that need logic branching. Definitely putting in a vote.
Dynamic Forms is much needed. Here is a scenario in which we would like this feature developed.
Lead fills out form>Lead is in the USA>State Drop down should show up with just USA states. If lead is in South Africa and they select SA> State/Province form should be blank so they can type info. I posted another idea which is to integrate with an app called County Validate. Great tool that SF has integrated with. thanks!
Joel Levy commented
Better forms could be a deal killer for us as we pick an automation tool. It sounds like it has been in the hopper for 2 years now. Any guess as to when we can expect this?
Crystal Ball commented
Please can you add this when you're implementing this idea: When a page with a form on it loads, place the cursor active in the first field, allowing people to start typing immediately.
For example: Read No.1 on this Landing Page Optimization article from Moz.com
Guilherme Alves commented
One other really important feature considering the forms is the ability to ask questions in the next forms based on previous answers.
Name, Email, "Do you already invest in stocks?"
If the persons answers "Yes" to the third question, in the next forms I would like to ask for example which brokerage firm they use.
If the person answers "No" it makes no sense for me to ask the question about the broker. I would want to ask different questions in the progressive profilling.
Joey McFarland commented
We need this now. What is the status?
Trelena Anderson commented
We need this now! LOL! How soon will this be available?
Hubspot - please note that while you're designing this, we've run into a use-case where, based on the information from the form (checkbox, pulldown, etc), we'd like to dump the user to a different thank-you / landing page. IE) If a user states they are an enterprise customer, I'd like to dump them to a thank-you page that has a case study and video testimonial from an enterprise customer. We are able to trigger a workflow and email based on these factors but the landing page would be ideal to keep the user engaged with relevant content.
We also use google analytics for more advnaced tracking and being able to tag URL parameters to the landing page URL based on the form submission details would give us the ability to setup custom goals that would take us from '100 prospects submitted a form' to '100 prospects submitted a form and 25 were job seekers, 50 we're SMBs, and 25 were enterprise customers'.
After calling Hubspot tech support they identified this idea and noted that we should comment based on the relevancy.
Andrew Rogers commented
I'm looking forward to seeing this soon!
Juan Carlos Martinez commented
Hi HubSpotter. We are in b2c ecommerce. Dynamic forms can easily be our right hand. If people are A product customers ask X information. But we have A to Z products so this can really be handy. By the way, nice job. Love you guys.