Live Chat customer window
Similar to HubSpot's new customer support chat window, provide similar functionality for clients to offer their clients and prospects.
We currently do not have plans to explicitly offer this feature.
This can be currently implemented using a Custom HTML module to insert one of the many third party chat services such as SnapEngage. SnapEngage also offers an integration with HubSpot: http://www.hubspot.com/integrations/snapengage
is there an update on this?
Ayo Omojola (Founder of Hipmob) commented
We (www.hipmob.com) just released a live chat app for the Hubspot marketplace. You can try it out here:
The app also provides a contact form, and turns visitors into leads! We'd love anyone to try it and we'd love your feedback - you can ping me at firstname.lastname@example.org
We are currently using SnapEngage and couldnt be happier. Feel free to email me if you or anyone has any questions about how we use it or how to integrate it. Thanks!
Robin Gagnon commented
ABSOLUTELY agree. We need this on the front end and there are lots of "canned" things that exist for cheap that Hubspot could integrate with - example: www.hostedchatsoftware.com This is not an endorsement - I don't know them but I got an email from them and made me think about it.
matt begley commented
Hubspot should develop a simple "chat now" module to the cms.
Andy Gustafson commented
I would like to offer this to my clients and prospects.