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  1. Track Customers When They Close

    It's not useful to track customers when at the first touch, which is the way it's done now. Tracking them when they close gives you a month to month snapshot of how you're doing in sales. Granted, there's a sales cycle that could be several months, but first touch doesn't help you understand how sales are progressing.

    204 votes
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      pending  ·  15 comments  ·  Analytics  ·  Flag idea as inappropriate…  ·  Admin →
    • Allow me to track a Wordpress post in an Inbound Campaign via the Hubspot Plugin

      Right now, the only way to track a post as part of an inbound campaign is to use the COS. But what about those of us who use Wordpress? Please update the WP plugin to allow me to track posts as part of the campaign. Thanks!

      64 votes
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        0 comments  ·  Widgets, APIs & Integration  ·  Flag idea as inappropriate…  ·  Admin →
      • multi-Language

        Our website needs to house content in different languages, and we find it very difficult for navigation to be smooth, and difficult to manage the navigation in all the different languages.

        That's what we would like to see:

        1) Enabling an easy way to connect site pages and landing pages that have the same content but of a different language. When a page is created in English, then the same page should be automatically created in the other languages in the COS with the same settings and the same navigation options. However the page will not be published as long…

        121 votes
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          pending  ·  7 comments  ·  Content Optimization System (COS)  ·  Flag idea as inappropriate…  ·  Admin →
        • E-mails to be sent at specific time in any time zone

          Research shows that 2-4 PM is the best timeframe to optimize opening & clicking of e-mails. Mailchimp allows you to set a specific time (in any timezone) for devlivery thereby creating a queue of e-mails to go out exactly at 2 PM everywhere around the world. HubSpot should do this too so that we can focus all of our e-mails to come out of HubSpot as opposed to a 3rd party product like Mailchimp.

          214 votes
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            3 comments  ·  Email Marketing  ·  Flag idea as inappropriate…  ·  Admin →
          • Send Emails Based on a Contact's Previous Email Action (Open or Click)

            It would be extremely helpful to be able to send an email based on a contacts previous action on a given email. We typically publish weekly promotions and enjoyed the ability to easily follow up with them based on their behavior with the first transmission - whether they clicked, opened, etc.

            For reference MailChimp allows you to easily select your segment based on their actions against a previous email, also listed in an easy to use drop down.

            This would be extremely helpful for non-workflow based emails in the e-commerce realm.

            Regards,
            Frank

            161 votes
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              3 comments  ·  Email Marketing  ·  Flag idea as inappropriate…  ·  Admin →
            • Add support for IPv6 on http://*.hs-sites.com/

              I'm a network engineer whose company has decided to start a technology blog. One of the technologies I work a lot with and would like to blog about, is the next-generation Internet Protocol, IPv6. However, our http://*.hs-sites.com page does not support IPv6, only the legacy version IPv4. Indeed, this is the case for all of http://*.hs-sites.com/.

              Now, blogging about the next-generation protocol IPv6 on a site which does not support it would obviously be rather embarrassing. Therefore I would like to see http://*.hs-sites.com support IPv6 before I get started with the blogging, so it would be nice if you…

              85 votes
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                11 comments  ·  Blog  ·  Flag idea as inappropriate…  ·  Admin →

                Thank you for the feedback, we are planning to implement this. Making this change entails significant work on the Product level and we want to ensure continued development and success for all of our customers on all technologies.

              • Personas Tool is Missing SQL's & Opportunities

                The personas tool is very good. I like it a lot. There is a gaping hole in it though.

                The main dashboard only shows the numbers for Leads, MQLs, and Customers. What happened to SQLs and Opportunities?

                For those of us using HubSpot as a lifecycle marketing tool, this omission of the lifecycle stages is a big problem.

                At this point, I log in and do not see contacts currently in the SQL and Opps lifecycle stages in the dashboard, and my clients do not either. Please add the ability to add these columns to the dashboard.

                34 votes
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                  pending  ·  2 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
                • Add recipient to sent email

                  Sometimes I need to take an email that has already been sent and send it out one or two new people.

                  I don't want to clone it because then that one person is tracked on a whole other page. And it's a pain. I just want an "Add Recipient" option on the email details page so I can add anyone I missed or a new contact that needs older information.

                  69 votes
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                    0 comments  ·  Email Marketing  ·  Flag idea as inappropriate…  ·  Admin →
                  • Customize default field values for form Embed code

                    I have had several instances where the ability to set the default values for form fields would have saved me hours of integration time.

                    For example:

                    My client has 10 webinar pages each with its own unique thank you page. Our current form configuration (not-HubSpot integrated) redirects the user to the appropriate thank you page which contains the webinar requested for view.

                    I can already dynamically change the thank you page destination from the form embed code - but what I am looking for is to also set a hidden fields value inside the embed code as well.

                    For example…

                    44 votes
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                      4 comments  ·  Landing Pages & Forms  ·  Flag idea as inappropriate…  ·  Admin →
                    • Campaigns app to track all contact conversions not just new

                      Currently the Campaigns app only tracks new contacts converted on landing pages not all. So if you have a contact that already exists in HubSpot and they convert on one of your landing pages tagged in a campaign, it won't show up in the metrics for contacts.

                      25 votes
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                        0 comments  ·  Analytics  ·  Flag idea as inappropriate…  ·  Admin →
                      • Make it easier to reuse template content

                        I've found creating templates incredible limiting when it comes to building re-usable sections.

                        We wanted our designer to build content groupings that we could save in a repository and then reuse as and when we wanted to add new sections to the website.

                        Our thought process was to create several global groups that housed different column layouts and those columns be set to flexible columns. Then when we want to add a new section we simple pull in the global content group to our template. Save the template and then be able to add any module at the page editing…

                        88 votes
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                          14 comments  ·  Content Optimization System (COS)  ·  Flag idea as inappropriate…  ·  Admin →

                          We should have Custom Modules in beta some time this week. This will allow designers to build reusable modules of their own design and construction. Additionally custom modules will work in flexible columns. Global groups currently do work in global groups. We had a short term bug preventing this. It has been resolved.

                        • Multiple languages e-mail unsubscribe templates

                          When working with different e-mail templates for different languages, It would be nice to have the option to redirect the people who click on unsubcribe to an unsubscribe page in their own language.

                          e.g. English template > English unsubscribe page
                          Dutch template > Dutch unsubscribe page

                          31 votes
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                            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                          • Restrict the Values that Appear in a Form Field Drop-down

                            We have encountered an issue where invalid data that enters HubSpot will append to the drop down list of any form that contains that field.

                            For example, "Favorite Color" is listed in a form and we want to restrict the options to "Blue", "Green", and "Red" on every form that contains "Favorite Color". If for whatever reason "yellow-red" enters HubSpot in the Favorite color field, it should not append as an option in the drop down. This is happening currently.

                            We would like the ability to restrict values in a drop-down regardless of the data that's in the system.

                            22 votes
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                              1 comment  ·  Landing Pages & Forms  ·  Flag idea as inappropriate…  ·  Admin →
                            • Include the "showHeader=false" attribute on your Lead/Contact Intelligence Visualforce pages

                              We use custom page layouts because salesforce is unattractive and we don't like the way it looks.

                              We can't include the hubspot visualforce pages on our layouts because the "showHeader=false" attribute is missing from the Visualforce page you developed.

                              This is such a bummer for us and it shouldn't be difficult for you to add that attribute to improve the experience of our team.

                              21 votes
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                                2 comments  ·  Widgets, APIs & Integration  ·  Flag idea as inappropriate…  ·  Admin →
                              • A/B test automated emails

                                Currently, A/B testing options for email campaigns disappear when selected for automation.

                                Anyway we can add this to the A/B testing capability?

                                89 votes
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                                  4 comments  ·  Email Marketing  ·  Flag idea as inappropriate…  ·  Admin →
                                • HubL code for blog posts on homepage

                                  A lot of COS developers have been trying to figure out how they can include blog posts on their homepage other than an RSS Feed. Would love the ability to pull title, author, date, etc in addition to the featured image. In addition there should be the ability to fully customize how this would appear. Most WordPress websites allow this functionality built in. It would be nice if this could be fast-tracked!

                                  28 votes
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                                    0 comments  ·  Blog  ·  Flag idea as inappropriate…  ·  Admin →
                                  • allow use of a list for the form email block list

                                    The email block feature for form submission is great! But it would be 1000x better if instead of having to maintain a static list, the list specification could point to a HubSpot list. e.g. a smartlist that you build with your competitors on it.

                                    16 votes
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                                      0 comments  ·  Landing Pages & Forms  ·  Flag idea as inappropriate…  ·  Admin →
                                    • prospect

                                      It would be great in the prospects export to indicate if the prospect has been "starred." This would allow us to sort the Excel file by those companies that we are interested in.

                                      23 votes
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                                        5 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Show Conversions as a Dropdown Option on the Email Dashboard

                                        It's great to be able to see opens, clicks, unsubscribes, etc. at a glance on the email dashboard, but it would be great if "conversions" was also an option. This would enable us to see which emails drove the most conversions at a glance.

                                        13 votes
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                                          0 comments  ·  Email Marketing  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Allow customers to add more than one workflow to a campaign.

                                          Allow customers to add more than one workflow to a campaign and give them a truly comprehensive view of the campaign. Seeing only one workflow limits your understanding of the complete impact of the campaign.

                                          32 votes
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                                            pending  ·  4 comments  ·  Workflows  ·  Flag idea as inappropriate…  ·  Admin →
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