General HubSpot Ideas

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  1. Tie HubSpot Campaigns into AdWords Campaigns

    It would be great if HubSpot could recognize a campaign from AdWords and if the same campaign exists in HubSpot, use it and list at under the Paid Search Sources Report.

    145 votes
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      6 comments  ·  Analytics & Reports  ·  Flag idea as inappropriate…  ·  Admin →
    • Integrate Sidekick with Microsoft 365 email.

      I know there is a connection with Outlook for Microsoft, however Macs are left out. I would guess that most agencies are using Mac. The 365 is Microsoft online email solution and it the way most companies are going that use Microsoft email solutions. HubSpot prides itself on being the one-stop-shop for all analytics, yet leaves out a large number of Mac users who choose to have a better email that Gmail.

      388 votes
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        26 comments  ·  Integrations & APIs  ·  Flag idea as inappropriate…  ·  Admin →
      • Head Shots (Staff Images) Used for Personalisation Tolkens

        Through Hubspot, we send emails on behalf of the sales team which is comprised of 3 reps.

        It would be awesome if we could personalize the emails by adding their photos with a custom personalization token!

        Plz email me if you would like further explanation :).

        The only alternative to this would be to segregate our email sends based on their leads which would be very time-consuming...

        73 votes
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          2 comments  ·  Email  ·  Flag idea as inappropriate…  ·  Admin →
        • Import Deals with with associated Contacts

          We import hundreds of Deals each day for our team to call on. The problem is for the past 6 months we have to manually add Contacts to the Deal.

          Without the Contact, we're not able to make a call or send an email through the CRM. We also don't know if an Evangelist's Deal was uploaded without going through each one manually.

          THIS EFFECTS OUR EFFICIENCIES AND CALL VOLUME!

          Ideally, we would import the Deals with the Contacts already associated to them on the CSV file. This seems like an easy fix.

          70 votes
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            0 comments  ·  CRM  ·  Flag idea as inappropriate…  ·  Admin →
          • Add Hubspot Owner Restrictions

            The ability to add restrictions to certain users so that the Hubspot Owner cannot be modified or changed unless you have permission.

            98 votes
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              0 comments  ·  CRM  ·  Flag idea as inappropriate…  ·  Admin →
            • Custom Default Dashboard Views by User

              It would be preferred if you were able to set a default dashboard view on a per user basis without having to create a 'Private' dashboard. Additionally, it would be nice to share certain dashboards with specific users. Currently today when you select a default view for a dashboard it applies this to all Hubspot users even if you create your own Dashboard that you want to grant access for the whole team to view but not necessarily make their default view.

              37 votes
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                0 comments  ·  Analytics & Reports  ·  Flag idea as inappropriate…  ·  Admin →
              • "Pin" a note to the top of a contact or company timeline

                Sometimes important notes get lost - we'd like to be able to pin an important note at the top of a customers timeline.
                Thanks!
                Skyview Team

                118 votes
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                  7 comments  ·  CRM  ·  Flag idea as inappropriate…  ·  Admin →
                • Add Youtube account to social monitoring

                  Not being able to monitor Youtube creates a bit of a black hole in my social monitoring & analytics. It would be great if this could be incorporated in Hubspot asap.

                  54 votes
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                    0 comments  ·  Analytics & Reports  ·  Flag idea as inappropriate…  ·  Admin →
                  • Add elements to RSS feed

                    Currently, there is no way to add elements to the RSS feed. However, it is now common for feed services (like Feedly) to require tagged elements in the feed to specify a cover image and an icon to associate to the blog when viewed through the service. Providing the ability to add custom elements or at least specify these two elements in the feed would help in promoting our blog and managing our brand.

                    37 votes
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                      3 comments  ·  Blog  ·  Flag idea as inappropriate…  ·  Admin →
                    • Facebook Demographic Targeting Setting in Posts like HootSuite

                      As a company with a global presence, we have teams around the globe that want to post social media messages in their language, but that makes our social feed a mess.

                      For years, Facebook has had the ability to control who can see your posts by demographic (age, gender, locations or languages) https://www.facebook.com/business/help/352402648173466

                      Unfortunately, to do this, you would need to post directly on Facebook, or if you use HootSuite. HootSuite has had this feature since 2012.
                      http://blog.hootsuite.com/new-facebook-features-for-hootsuite-enterprise/

                      I assume it is built right into the Facebook API.

                      59 votes
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                        1 comment  ·  Social Media  ·  Flag idea as inappropriate…  ·  Admin →
                      • Automatically Block IP

                        Automatically blocked logged in users. Or prompt logged in users if their IP address isn't being blocked.

                        Also add a button near the IP filtering setting where users can easily click to block their IP.

                        33 votes
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                          0 comments  ·  Analytics & Reports  ·  Flag idea as inappropriate…  ·  Admin →
                        • CRM Dashboard Projection Time-Range

                          On the Dashboard page, the time-line drop-down only allows one to see pipeline projections through the end of the current calendar year. This is problematic as it gets closer to the end of the year.

                          Our business, specifically, has a long deal cycle, and it would be helpful to be able to view our pipeline into the "next" year, and even "next two" years.

                          45 votes
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                            1 comment  ·  CRM  ·  Flag idea as inappropriate…  ·  Admin →
                          • We should be able to set the CRM Deal Stage property in workflows

                            We should be able to set the CRM Deal Stage property in workflows, so we can send Inline EDM follow ups on mass to sales prospects in the deal funnel.

                            This will then automatically jump the prospect to a new deal stage in the CRM.

                            I get that there can be multiple deals for one customer, but that just needs a deal ID tag, to get around the problem.

                            Sooooo need it!

                            34 votes
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                              1 comment  ·  Workflows  ·  Flag idea as inappropriate…  ·  Admin →
                            • Limit Sales User access to settings

                              Restrict users' ability to change settings.

                              Changing the settings under Sales - Settings - Contacts/Companies have huges consequences. It is a strong wish that acces to alter theese settings is restricted to users with "Sales Administrator" rights. Now all users have access to theese settings.

                              34 votes
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                                7 comments  ·  CRM  ·  Flag idea as inappropriate…  ·  Admin →
                              • Add ability to change your user email address across all HubSpot accounts

                                It would be convenient for users to be able to change the email address they use to log into HubSpot in cases where there was a change in the address or a change in the domain name. Currently there is no way to change this, and it's especially cumbersome for users that have access to many different HubSpot accounts as you would have to keep logging in and out of different HubSpot accounts associated with different email addresses just to access the various portals you manage.

                                Additionally, a way to move all assets over to the new email address automatically…

                                25 votes
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                                  0 comments  ·  Help & Settings  ·  Flag idea as inappropriate…  ·  Admin →
                                • 27 votes
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                                    3 comments  ·  Landing Pages & Forms  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Ability to select default field and set required fields when adding a new Contact or Company

                                    It would be very useful if we could select the default fields that show up when a person goes to add a new contact or company to the crm.

                                    It would remove the need to go immediately into the contact or company profile to add any additional information our organization might require.

                                    Additionally having the ability to set required fields in this area will make sure that any manually entered contact/companies have at least the bare minimum data points to market/follow up with them more effectively.

                                    13 votes
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                                      0 comments  ·  CRM  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Webinar lead scoring with custom date filters

                                      With a GoToWebinar integration, we should have more control over lead scoring. With every other lead scoring data point when add a more refined filter by date. For example, if they have looked at a product page within the past 60 days, we give someone more point as opposed to just having looked at a product page at any point in time.

                                      Let's have that option for webinars as well. A lead is hotter if they have attended a webinar recently, as opposed to have attended a webinar, say, a year ago.

                                      18 votes
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                                        0 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Calculated fields

                                        Other CRMs such as Zoho and Salesforce allow admins to create custom calculated fields using a formula.

                                        137 votes
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                                          6 comments  ·  CRM  ·  Flag idea as inappropriate…  ·  Admin →
                                        • The "Create a shareable web version of your email" option should really be enabled by default.

                                          99% of the time you'd want this enabled and worse is that if you include share links (which is a best practice) and forget to enable all the links will fail.

                                          42 votes
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                                            1 comment  ·  Email  ·  Flag idea as inappropriate…  ·  Admin →
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