Social Media Batch Upload is BROKEN
The feature, as it stands, is extremely inefficient and frustrating. The required formatting for the .csv is impractical and -- even after matching guidelines exactly -- the files can't even be read correctly.
I am sorry for the issues that you are facing with the bulk upload. Can you email me the file that you are trying to upload? My email is email@example.com
I look forward to resolving this.
Michael Gabriel commented
Let me correct this, now that I've done some experimenting. It seems to work correctly with a basic .xls file, but not with the .csv files I've attempted to use.