Support auto response email customization with form data
For example, in a parts order e-mail confirmation, it would help to include the part # that was ordered (i.e. "Hello [first name form variable], We have received your order for part # [part # form variable]...").
Provide the ability to include tokens in the emails that are auto-generated from the forms submission. That way your emails are personalized.
This is now possible with HubSpot’s new Email Marketing and Workflows apps. You can read more about the new apps here: http://www.hubspot.com/blog/bid/32757/HubSpot-Launches-Brand-New-Email-Software-and-Marketing-Database
(The one caveat that I’ll give on this is that if a lead/customer has opted-out of emails from you, they wouldn’t be able to receive the auto-response email. In the future, we’ll be adding the ability to send transactional emails that won’t be subject to their opt-out status.)
The new email app will be rolled out to all existing HubSpot customers throughout the summer/early fall. If you would like to access these new features as soon as possible, please fill out this form and we will make sure you get the earliest possible release. http://learning.hubspot.com/email-contacts-signup/ We will keep you up-to-date and let you know as soon as your HubSpot account is ready to be migrated to the new tools.
Stacey Miller commented
I would like this also... seems silly not to be able to personalize when we already have the data!
Bettina Horvath commented
I like this, and also to be able to format the email. Can't change font, use different font size etc. Plus the from field in the mail doesn't show the full name.
Email tokens. Yes!!! Lots of them.